Canvas operational again on Tuesday at the earliest

TU/e will not restore the connection to Canvas in the coming days, as the cyberattack on the educational platform does not yet appear to be under control. The Executive Board (CvB) announced this on the intranet Friday evening.

image iStock / george tsartsianidis

“Unfortunately, the cyberattack does not seem to be under control yet,” TU/e informed students and staff on the intranet at 20:00 Friday evening: “We have insufficient insight into the hack at the supplier of Canvas, Instructure, and therefore do not consider it safe to restore the connection with Canvas.”

This situation will last at least through Monday, May 11.

Education

Educational activities will continue as much as possible, although the situation requires adjustments. In many cases, communication will take place via Microsoft Teams. Lecturers may postpone assignment deadlines where necessary.

Further information for students and lecturers can be found in the FAQ section on the intranet.

Uncertainty

Patrick Groothuis, member of the Executive Board and head of the (TU/e) Central Crisis Team, expressed his appreciation in the message for the way the TU/e community is responding to the cyberattack.

“We realize that this situation has consequences for our students, and that it creates uncertainty. We understand this is frustrating and do everything we can to ensure that we can safely return to a normal situation as soon as possible.” 

“We are happy to see that our students are flexible and understanding about the inconvenience. In addition, it is impressive to see how this situation is being picked up again by our teachers and staff.”

This article was translated using AI-assisted tools and reviewed by an editor.

Share this article