Students failed to get paid allowance for years by EuFlex

Students employed through EuFlex and assigned to work at TU/e have not received a forty percent shift allowance for years, despite being entitled to it. According to EuFlex, TU/e has been investigating the issue since June. Both parties have declined to answer Cursor’s questions until they jointly publish a statement about the situation.

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photo iStock | Hanohiki

In recent weeks, Cursor has received reports from several students who have not received the forty percent shift allowance for evening and weekend hours. They work in various roles, for example as teaching assistants or at open days, where they provide information to prospective students.

These students are often covered by the same employment conditions as TU/e employees, as set out in the collective labor agreement for Dutch universities. It states that student assistants are entitled to a 40 percent shift allowance for hours worked in the evenings and on weekends. Students can claim this allowance retroactively for up to five years.

For example, a fourth-year student assistant employed through EuFlex earns €19.93 gross per hour. If this student worked an eight-hour shift at an open day, they would earn €159.44 gross. With the forty percent shift allowance, this would amount to €223.22 gross — a difference of approximately €64.

Second time

Several students have confirmed that they have not received allowances for evening and weekend hours over the past few years. Cursor has also reviewed pay slips that confirm this.

Correspondence from EuFlex reviewed by Cursor shows that the company has been aware of the situation since June. In the correspondence, EuFlex states that it informed TU/e for the second time about the issue and that the university is investigating it. TU/e is the client and EuFlex is the employer.

“As of now”

Since last week, several students have received what EuFlex describes as “good news” via WhatsApp: working on Saturdays will pay more “as of now.” The message, which Cursor has seen, says students will receive 40 percent more pay. The communication does not explain why.

In these messages, students are not told that they can claim the allowance retroactively. So far, this is the only known communication from EuFlex or TU/e to students about the allowance.

No substantive response

TU/e and EuFlex will only respond to Cursor’s questions after they have jointly issued a statement. The contents of that statement are not yet known.

More to follow.

Are you a TU/e student employed through EuFlex who would like to share information with Cursor about this issue? Email cursor@tue.nl or send us a direct message on Instagram.

This article was translated using AI-assisted tools and reviewed by an editor.

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